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Unsubscribes mailed again

What if someone who asked to be left alone gets your next campaign? Here is how to stop it.

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Audience overview in Riftjaw with daily audience, new contacts and most engaged people

What if someone who asked to be left alone gets your next campaign?

When lists are re-imported or copied, people who unsubscribed can slip back in. With spreadsheets there is no reliable way to prevent it.

Mailing someone who opted out damages trust and can cause complaints. It also goes against the rules in many countries.

Unsubscribed means never mailed again.

Riftjaw keeps an opt-out register. Unsubscribed contacts are skipped automatically in every campaign and are never mailed again. You do not have to remember to filter them out.

See the feature
Campaign editor in Riftjaw: pick a segment, write the mail and set the button
The campaign editor in Riftjaw: pick a segment, write the mail and check the preview.

Fixing it in Riftjaw

  • Include an unsubscribe. Every campaign mail carries an unsubscribe option in the footer.
  • Let the register work. Unsubscribes are recorded automatically.
  • Send with confidence. Future campaigns skip those contacts without extra steps.
Campaign results in Riftjaw with sent, opened and clicked per contact
Riftjaw campaign results on a phone
Campaign results in Riftjaw: delivered, opened and clicked for every contact.

What else you get

Segments in Riftjaw, each with its own name and number of contacts

Named segments

Every import goes into a segment you name, with a contact count, ready to pick as a campaign audience.

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Campaign list in Riftjaw with reach, opens and clicks per campaign

Gentle batches

Campaigns go out in small batches with placeholders, a test send and an automatic skip for unsubscribes.

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Contact panel in Riftjaw with pipeline status, tags, details and campaign history

Emails from the website

No email in the export? Tick info@, hello@ or your own prefixes and addresses are derived from the domain.

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This problem in your industry

Solar CompaniesGrowing firms with sales and fitting crewsRemoval CompaniesVans, crews and tight schedulesBakeriesEarly starts, the owner bakes tooCleaning CompaniesContract cleaners with many part-time staffPrinting CompaniesFrom print shops to packaging plantsLocksmithsVan-based, urgent calls, found onlinePhysiotherapistsSmall, owner-led clinicsIT Support CompaniesManaged service providers for small firmsChiropractorsOwner-run clinics with private patientsChildcare ProvidersNurseries, clubs and childmindersFurniture StoresShowrooms, sofa shops and regional chainsWedding VenuesBarns, country houses and events teams

Related problems

No follow upHow many prospects opened your email and never heard from you again?Too many separate toolsHow many subscriptions does it take to send one cold email?Cannot target a nicheCan you pull up only the dentists in one region in a few clicks?Paying per seatDo you leave colleagues out because another seat costs extra?

Questions people ask

Most people import their first file and see the result in the same session. The Free plan is enough to try it on one list.

No. Import from whatever you use today and export again whenever you want. Riftjaw is the database in the middle.

Your account runs on its own private server with its own database. Nobody else works in it, and it exports as CSV at any time. See security.

Build a database you own

Create your account, import your first list and see it turn into records you can work.

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No credit card · cancel any time · your data stays yours