No follow up when you sell to removal companies
How many prospects opened your email and never heard from you again? Here is how people who sell to removal companies fix it.
How many prospects opened your email and never heard from you again?
The first email goes out, and then the follow up is forgotten. Without a list of who is waiting for a next step, it simply does not happen.
It hits harder when you sell to removal companies. Removal companies move homes and offices and often offer packing and storage as well. They run vans and crews on tight schedules, so owners care about vehicle costs, staff and a steady flow of quote requests.
Prospects who showed interest go cold. The effort of the first email is wasted.
Follow-ups planned with the first email.
Plan the follow-ups together with the first email. A Riftjaw campaign can have up to 5 follow-ups, each sent the number of days after the first mail that you choose, to everyone, only to those who did not open or only to those who did not click. Riftjaw does not read your inbox, so you set replies to Replied yourself. Contacts with status Replied or Customer, or who unsubscribed, never get a follow-up.
- Fields that fit removal companies, such as storage offered
- Email prefixes that fit, like info@, enquiries@, sales@ and office@
- Status, tags and a segment on every record
The fix, step by step
- Write the first email. Pick a segment as the audience and write the first mail as usual.
- Add short follow-ups. Add up to 5, each with its own number of days and audience. Add something new rather than repeating the first email.
- Mark the replies. Set contacts who answered to Replied, so they get no further follow-ups.
Other walls when prospecting removal companies
Removal firms and man with a van operators are mixed together.
Add a Fleet size field and tags, then save a filter for the firms that match your offer.
You send the same message to firms that do storage and firms that do not.
A Storage offered field lets you split the list and write each campaign with the right angle.
Quote season is short and your follow-ups come too late.
Pick the segment, narrow the campaign to status Contacted and send a gentle follow-up when it still counts.
Fields worth recording for removal companies
Add these as fields in your lead file. Any column in your import can become a field.
| Field | Why it helps |
|---|---|
| Company name | The key field. Duplicates are checked on it or on the website. |
| Website | Needed to derive an email when the export has none. |
| Storage offered | Firms with their own storage buy racking and containers. |
| Office moves | Commercial removals are a separate audience with bigger jobs. |
| International moves | Firms moving abroad work with shipping partners and customs paperwork. |
| Fleet size | Shows how much they spend on vehicles and fuel. |
Questions people ask
Yes. Record Office moves in a field or tag based on their website and save a filter for each group.
Enquiries@ and sales@ often go to the person who handles quotes. Email from domain can suggest these, but they remain guesses until confirmed.
If your file has an email column, that wins. If it only has websites, tick the prefixes you want, such as info@, enquiries@, sales@ and office@, and Riftjaw derives addresses from each domain. Derived addresses are good guesses, not verified, so start with small batches.
Yes. The Free plan runs the whole pipeline on one list with small campaigns, and you do not need a credit card. Move to Pro when you want more lists, segments and bigger campaigns.
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