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No follow up when you sell to real estate agents

How many prospects opened your email and never heard from you again? Here is how people who sell to real estate agents fix it.

Contacts list in Riftjaw with company, phone, email, segment, campaigns and tags

How many prospects opened your email and never heard from you again?

The first email goes out, and then the follow up is forgotten. Without a list of who is waiting for a next step, it simply does not happen.

It hits harder when you sell to real estate agents. Real estate agencies are usually led by a branch manager or owner with a team of negotiators who are out on viewings much of the day. They spend on marketing, photography and software that helps them win listings, and they decide quickly when an offer clearly brings in more sellers.

Prospects who showed interest go cold. The effort of the first email is wasted.

Follow-ups planned with the first email.

Plan the follow-ups together with the first email. A Riftjaw campaign can have up to 5 follow-ups, each sent the number of days after the first mail that you choose, to everyone, only to those who did not open or only to those who did not click. Riftjaw does not read your inbox, so you set replies to Replied yourself. Contacts with status Replied or Customer, or who unsubscribed, never get a follow-up.

  • Fields that fit real estate agents, such as branches
  • Email prefixes that fit, like info@, sales@, lettings@ and office@
  • Status, tags and a segment on every record
See the feature
Campaign results in Riftjaw with sent, opened and clicked per contact
After a campaign, every contact shows whether the mail was delivered, opened and clicked.

How to fix it in Riftjaw

  • Write the first email. Pick a segment as the audience and write the first mail as usual.
  • Add short follow-ups. Add up to 5, each with its own number of days and audience. Add something new rather than repeating the first email.
  • Mark the replies. Set contacts who answered to Replied, so they get no further follow-ups.
Contact panel in Riftjaw with pipeline status, tags, details and campaign history
A contact in Riftjaw with its pipeline status, tags, details and campaign history.

Other walls when prospecting real estate agents

Sales and lettings teams in one agency use different addresses.

Tick sales@ and lettings@ in email from domain and record which team replied.

Branches of the same agency show up as separate listings.

Pick a key field such as the website so duplicates are flagged on import.

Negotiators change often, so named contacts go stale.

Role addresses stay valid, and notes keep the history even when people move on.

Fields worth recording for real estate agents

Any column in your import can become a field. These are the ones worth keeping for real estate agents.

FieldWhy it helps
Company nameThe key field. Duplicates are checked on it or on the website.
WebsiteNeeded to derive an email when the export has none.
BranchesMulti branch agencies buy centrally and in larger volumes.
Sales or lettingsLetting agents and sales agents have different needs.
Area coveredThe towns they list in help you split by region.
Portal presenceWhich portals they use hints at their marketing budget.
Branch managerThe decision maker for local purchases.

Questions people ask

Set the website or domain as the key field in your lead file. Riftjaw flags duplicates on import, so you decide whether to keep one record per agency or one per branch.

Yes. Add a field for sales or lettings and save a filter for each. Each one can be the audience of its own campaign.

If your file has an email column, that wins. If it only has websites, tick the prefixes you want, such as info@, sales@, lettings@ and office@, and Riftjaw derives addresses from each domain. Derived addresses are good guesses, not verified, so start with small batches.

Yes. The Free plan runs the whole pipeline on one list with small campaigns, and you do not need a credit card. Move to Pro when you want more lists, segments and bigger campaigns.

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