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No follow up when you sell to marketing agencies

How many prospects opened your email and never heard from you again? Here is how people who sell to marketing agencies fix it.

Audience overview in Riftjaw with daily audience, new contacts and most engaged people

How many prospects opened your email and never heard from you again?

The first email goes out, and then the follow up is forgotten. Without a list of who is waiting for a next step, it simply does not happen.

It hits harder when you sell to marketing agencies. Marketing agencies are often small teams led by founders who still win the clients, with larger agencies adding account and operations roles. They buy tools and white label services that let them deliver more work without hiring.

Prospects who showed interest go cold. The effort of the first email is wasted.

Follow-ups planned with the first email.

Plan the follow-ups together with the first email. A Riftjaw campaign can have up to 5 follow-ups, each sent the number of days after the first mail that you choose, to everyone, only to those who did not open or only to those who did not click. Riftjaw does not read your inbox, so you set replies to Replied yourself. Contacts with status Replied or Customer, or who unsubscribed, never get a follow-up.

  • Fields that fit marketing agencies, such as services
  • Email prefixes that fit, like hello@, info@, studio@ and newbusiness@
  • Status, tags and a segment on every record
See the feature
Campaign results in Riftjaw with sent, opened and clicked per contact
After a campaign, every contact shows whether the mail was delivered, opened and clicked.

Fixing it in Riftjaw

  • Write the first email. Pick a segment as the audience and write the first mail as usual.
  • Add short follow-ups. Add up to 5, each with its own number of days and audience. Add something new rather than repeating the first email.
  • Mark the replies. Set contacts who answered to Replied, so they get no further follow-ups.
Contact panel in Riftjaw with pipeline status, tags, details and campaign history
A contact in Riftjaw with its pipeline status, tags, details and campaign history.

Other walls when prospecting marketing agencies

Agencies receive heavy cold outreach and filter hard.

Placeholders with fallbacks and small batches keep your message personal and gentle.

Directory lists include freelancers who call themselves agencies.

Add a team size field and filter on it before you send.

Partnerships take several conversations to close.

Statuses, notes and full history per contact keep the thread over weeks.

Fields worth recording for marketing agencies

Record these and you can split the list later, write sharper mails and see who fits your offer.

FieldWhy it helps
Company nameThe key field. Duplicates are checked on it or on the website.
WebsiteNeeded to derive an email when the export has none.
ServicesSEO, social, paid or branding agencies need different partners.
Team sizeShows capacity and whether they outsource.
Client sectorsAgencies focused on one sector may need specialist help.
White labelWhether they already resell outside work.
FounderThe decision maker in most small agencies.

Questions people ask

Segment agencies by the services they offer and send each segment a campaign about the service they could resell. Track replies with statuses and follow up on those who opened.

Yes. Agencies use it to build their own client prospect lists, and the Agency plan gives separate workspaces per client.

If your file has an email column, that wins. If it only has websites, tick the prefixes you want, such as hello@, info@, studio@ and newbusiness@, and Riftjaw derives addresses from each domain. Derived addresses are good guesses, not verified, so start with small batches.

Yes. The Free plan runs the whole pipeline on one list with small campaigns, and you do not need a credit card. Move to Pro when you want more lists, segments and bigger campaigns.

Build a database you own

Create your account, import your first list and see it turn into records you can work.

No credit card · cancel any time · your data stays yours