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Lists go stale when you sell to care homes

How old is the list you are about to email? Here is how people who sell to care homes fix it.

Contacts list in Riftjaw with company, phone, email, segment, campaigns and tags

How old is the list you are about to email?

Businesses move, close or change their website, and a list that was accurate last year slowly decays. Bought lists are often stale before you receive them.

It hits harder when you sell to care homes. Care homes provide residential and nursing care, run by independent owners, charities or larger groups. The registered manager handles daily operations and many suppliers, while bigger purchases in groups may go through head office.

Stale data means bounces and wasted effort on companies that no longer exist. It also hurts your sender reputation.

You choose the source, so you control freshness.

In Riftjaw you supply the source yourself, so you decide how fresh it is. Import a new version of a list and duplicates against your database are flagged, so only new companies are added. Records that are no longer relevant can be archived, and every record shows the date it came in.

  • Fields that fit care homes, such as type of care
  • Email prefixes that fit, like info@, manager@, admin@ and enquiries@
  • Status, tags and a segment on every record
See the feature
Import in Riftjaw: every column matched to a profile field, with all rows previewed
Columns from a maps export matched to profile fields such as company, phone, website and city.

Fixing it in Riftjaw

  • Collect a fresh list. Export a current list from the directory or source you trust.
  • Import against your database. Duplicates are flagged and only new companies are added.
  • Archive the old. Move records that no longer fit to archived.
Database in Riftjaw with active contacts, segment, lead file and source
Everything you imported in one database, with the lead file, source and date on every contact.

Other walls when prospecting care homes

Care home lists from registers and directories are large and overlap.

Import them into one lead file with a key field such as website, and Riftjaw flags duplicates before you publish.

The registered manager is the right person but changes often.

Keep the manager in a field with the source and date, and update it when you learn of a change.

Group owned homes need a different approach from independents.

An Independent or group field lets you save a filter for each and write the right message.

Fields worth recording for care homes

Record these and you can split the list later, write sharper mails and see who fits your offer.

FieldWhy it helps
Company nameThe key field. Duplicates are checked on it or on the website.
WebsiteNeeded to derive an email when the export has none.
Type of careResidential, nursing and dementia care have different needs.
Number of bedsA clear indicator of size and supply volume, when it is published.
Independent or groupGroup homes may buy through head office.
Registered managerThe person who runs the home day to day.
Inspection ratingPublic ratings show where a home may need help.

Questions people ask

Where a register is public, you can collect it yourself and import it into Riftjaw. The product does not sell or crawl data, it organises the list you bring.

Record the Type of care in a field during import and save filters on it.

If your file has an email column, that wins. If it only has websites, tick the prefixes you want, such as info@, manager@, admin@ and enquiries@, and Riftjaw derives addresses from each domain. Derived addresses are good guesses, not verified, so start with small batches.

Yes. The Free plan runs the whole pipeline on one list with small campaigns, and you do not need a credit card. Move to Pro when you want more lists, segments and bigger campaigns.

Build a database you own

Create your account, import your first list and see it turn into records you can work.

No credit card · cancel any time · your data stays yours