Team works in separate lists when you sell to dental practices
Does your colleague know you already called that company? Here is how people who sell to dental practices fix it.
Does your colleague know you already called that company?
Each person on the team keeps a private list or sheet. Nobody sees the full picture of who was contacted and what they said.
It hits harder when you sell to dental practices. Dental practices range from single owner surgeries to groups with several sites and a central office. The principal dentist or a practice manager usually decides on suppliers, and they care about patient experience, compliance and keeping chairs busy.
Two people approach the same company and prospects notice. Knowledge walks out the door when someone leaves.
One shared database, unlimited users.
Riftjaw gives the team one shared lead database with unlimited users on an account. Everyone sees the same statuses, notes and mail history. The activities feed shows what happened recently.
- Fields that fit dental practices, such as practice manager
- Email prefixes that fit, like info@, reception@, enquiries@ and practice@
- Status, tags and a segment on every record
The fix, step by step
- Bring the lists together. Import each team member's list into the shared database.
- Invite the team. Add colleagues to the account at no extra cost per user.
- Work from one status. Update statuses and notes so everyone sees the latest step.
Other walls when prospecting dental practices
Generic reception inboxes rarely reach the practice manager.
Store the manager's name in a field when you find it, and use email from domain for role addresses like practice@, marked as guesses.
Group practices appear once per site, so you contact the same group many times.
Add a Part of a group field and tag head office contacts to avoid repeated mails to the same business.
Health businesses are careful about unsolicited mail.
Every record keeps its source and date, unsubscribes are honoured automatically and you can export or delete data on request.
Fields worth recording for dental practices
Any column in your import can become a field. These are the ones worth keeping for dental practices.
| Field | Why it helps |
|---|---|
| Company name | The key field. Duplicates are checked on it or on the website. |
| Website | Needed to derive an email when the export has none. |
| Practice manager | The manager often handles suppliers and software. |
| Private or public funded | Funding shapes budgets and priorities. |
| Treatments offered | Implants, orthodontics or cosmetic work each need their own suppliers. |
| Number of surgeries | A simple indicator of size. |
| Part of a group | Group practices often buy centrally. |
Questions people ask
For most supplier and software decisions, the practice manager or principal dentist. Record the role in a field so your campaigns reach the right people.
Yes. Add a field for it while reviewing records and save a filter on it, which you can then use as a campaign audience.
If your file has an email column, that wins. If it only has websites, tick the prefixes you want, such as info@, reception@, enquiries@ and practice@, and Riftjaw derives addresses from each domain. Derived addresses are good guesses, not verified, so start with small batches.
Yes. The Free plan runs the whole pipeline on one list with small campaigns, and you do not need a credit card. Move to Pro when you want more lists, segments and bigger campaigns.
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