GDPR worries when you sell to plumbers
Could you show where each contact came from if someone asked? Here is how people who sell to plumbers fix it.
Could you show where each contact came from if someone asked?
Rules such as the GDPR expect you to know where personal data came from and to respect objections. With loose spreadsheets that is hard to prove.
It hits harder when you sell to plumbers. Most plumbing firms are owner-run with a few engineers and a van each, so the person you want is often the one under a sink when you call. The owner decides on almost everything, from software to suppliers, and tends to buy when something saves time on quoting, invoicing or finding the next job.
Uncertainty makes you hold back on outreach, or take risks you would rather avoid. A request to see or delete data becomes a scramble.
Source, date and opt-out on every record.
Riftjaw keeps the source and date on every record and has an opt-out register. Unsubscribed contacts are never mailed again, and you can export or delete a contact on request. Data stays on your account's own server; this is not legal advice, but it gives you the records to work with.
- Fields that fit plumbers, such as service area
- Email prefixes that fit, like info@, office@, enquiries@ and hello@
- Status, tags and a segment on every record
Fixing it in Riftjaw
- Import with a source. Every imported record keeps where and when it came in.
- Respect opt-outs. Unsubscribes land in the opt-out register and are skipped in every campaign.
- Handle requests. Export or delete a contact when someone asks.
Other walls when prospecting plumbers
Plumber listings are spread over directories, maps and review sites, and each one exports in a different shape.
Import every CSV or Excel file into one lead file, map the columns once and let Riftjaw flag duplicates before anything is added.
Many small plumbing firms only list a phone number and a website, with no email address.
Email from domain builds likely addresses such as info@ and office@ from the website, marked as guesses so you know what is unverified.
Owners rarely reply first time because they are on jobs all day.
Set a status per contact and a tag like already called, so a follow-up a week later goes only to the people who have not answered yet.
Fields worth recording for plumbers
Any column in your import can become a field. These are the ones worth keeping for plumbers.
| Field | Why it helps |
|---|---|
| Company name | The key field. Duplicates are checked on it or on the website. |
| Website | Needed to derive an email when the export has none. |
| Service area | Where they work, so you can split the list by town or region. |
| Emergency callouts | Firms that offer out of hours work often care about call handling and dispatch tools. |
| Gas work | Whether they also do boilers and heating changes what they buy and who they buy it from. |
| Team size | A sole trader and a firm with ten engineers need a different pitch. |
| Website quality | A weak or missing site is a clear opening for web and search agencies. |
Questions people ask
Collect listings from public directories or a scraper export, then import the file into Riftjaw and map the columns. Add a Service area field so you can save a filter for each town and send to it separately.
Yes. Add a field or a tag such as gas work and fill it during import or by hand. A saved filter on that field gives you a separate list for heating related offers.
If your file has an email column, that wins. If it only has websites, tick the prefixes you want, such as info@, office@, enquiries@ and hello@, and Riftjaw derives addresses from each domain. Derived addresses are good guesses, not verified, so start with small batches.
Yes. The Free plan runs the whole pipeline on one list with small campaigns, and you do not need a credit card. Move to Pro when you want more lists, segments and bigger campaigns.
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