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Forgot who was contacted when you sell to security companies

Are you sure you did not email that company last month? Here is how people who sell to security companies fix it.

Database in Riftjaw with active contacts, segment, lead file and source

Are you sure you did not email that company last month?

Without a clear record you cannot tell who you already contacted, who replied and who said no. You end up guessing or searching your sent folder.

It hits harder when you sell to security companies. Security companies provide guarding, alarm monitoring, CCTV and access control to businesses and homes. Guarding firms focus on staff and scheduling, while systems firms care about equipment, fitting and monitoring contracts, so the right pitch depends on which type you reach.

Writing to the same company twice looks careless and can cost you the deal. Warm replies go cold because nobody followed up.

One status and full history per company.

Every contact in Riftjaw has a status: New, Contacted, Replied or Customer. The record keeps a history of every mail, open, click and form entry. Notes and your own tags sit right next to it.

  • Fields that fit security companies, such as guarding or systems
  • Email prefixes that fit, like info@, sales@, office@ and enquiries@
  • Status, tags and a segment on every record
See the feature
Contact panel in Riftjaw with pipeline status, tags, details and campaign history
A contact in Riftjaw with its pipeline status, tags, details and campaign history.

The fix, step by step

  • Open the record. See the status, notes and every mail sent to this contact.
  • Update the status. Move the contact from New to Contacted, Replied or Customer.
  • Tag what matters. Add tags such as warm, cold or already called.
Activity timeline in Riftjaw with sends, opens, clicks and form entries
Clicks, opens and form entries in one timeline, per contact and per campaign.

Other walls when prospecting security companies

Guarding firms and alarm fitters share the same category on most directories.

Add a Guarding or systems field and save a filter for each, so equipment offers never reach guarding firms.

Approved registers and directories give you overlapping lists.

Import both into the same lead file and let Riftjaw flag duplicates in the file and against existing records.

Interest from security firms often comes slowly, after several touches.

Open and click history on each contact shows who engaged, so you follow up with the right people first.

Fields worth recording for security companies

Record these and you can split the list later, write sharper mails and see who fits your offer.

FieldWhy it helps
Company nameThe key field. Duplicates are checked on it or on the website.
WebsiteNeeded to derive an email when the export has none.
Guarding or systemsThe two sides of the industry buy completely different things.
Monitoring centreFirms with their own monitoring buy software and connectivity.
Sectors servedRetail, construction and events each have their own demands.
Licensed staffGuarding firms depend on licensed people and training.

Questions people ask

Yes. Record the type in a field during research, then use a saved filter on that field as your campaign audience.

Approved contractor registers, industry association lists and map listings are common public sources. You gather them yourself and import them as CSV or Excel.

If your file has an email column, that wins. If it only has websites, tick the prefixes you want, such as info@, sales@, office@ and enquiries@, and Riftjaw derives addresses from each domain. Derived addresses are good guesses, not verified, so start with small batches.

Yes. The Free plan runs the whole pipeline on one list with small campaigns, and you do not need a credit card. Move to Pro when you want more lists, segments and bigger campaigns.

Build a database you own

Create your account, import your first list and see it turn into records you can work.

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