Data locked in a tool when you sell to hotels
What happens to your leads the day you cancel? Here is how people who sell to hotels fix it.
What happens to your leads the day you cancel?
Some tools rent you access to contacts or make it hard to take your work with you. Your notes, statuses and lists stay behind when the subscription ends.
It hits harder when you sell to hotels. Hotels range from family run guest houses to branded properties with a general manager and department heads. Independent hotels decide on site, while group hotels often buy through a central team, so finding the right person matters as much as the offer.
Every month you invest more work into a list you do not really own. Switching tools later means starting over.
Your data, exportable at any moment.
In Riftjaw you build your own lead database on your account's own server. You can export contacts to CSV at any time, all at once or per segment. Form entries and original import files come back out too, including on the day you leave.
- Fields that fit hotels, such as rooms
- Email prefixes that fit, like info@, reservations@, reception@ and events@
- Status, tags and a segment on every record
Fixing it in Riftjaw
- Choose what to export. Pick all contacts, a filter or a segment.
- Export to CSV. Get a clean CSV that opens in any spreadsheet.
- Get the originals back. Retrieve the original import files and form entries as well.
Other walls when prospecting hotels
The reservations address goes to front desk staff who do not pass sales mails on.
Tick events@ and info@ as well in email from domain and note which address brought a reply.
Chain and independent hotels need completely different approaches.
Add a field for ownership type and save a filter for each, with its own campaign.
Big hotel lists lead to overlap between colleagues.
Duplicate checks on import and one shared database keep every hotel in one place.
Fields worth recording for hotels
Record these and you can split the list later, write sharper mails and see who fits your offer.
| Field | Why it helps |
|---|---|
| Company name | The key field. Duplicates are checked on it or on the website. |
| Website | Needed to derive an email when the export has none. |
| Rooms | Room count is the clearest sign of size and budget. |
| Star rating | Rating shapes expectations for amenities and service. |
| Independent or chain | Chain hotels often buy centrally, independents decide locally. |
| Restaurant or events | Hotels with food and events buy far more than rooms only. |
| General manager | The name of the decision maker once you find it. |
Questions people ask
In independent hotels it is usually the owner or general manager. Record the name in a field when you find it, and use a role address such as info@ until then.
Yes. Add a number field for rooms and filter on it, for example hotels with more than a certain number of rooms.
If your file has an email column, that wins. If it only has websites, tick the prefixes you want, such as info@, reservations@, reception@ and events@, and Riftjaw derives addresses from each domain. Derived addresses are good guesses, not verified, so start with small batches.
Yes. The Free plan runs the whole pipeline on one list with small campaigns, and you do not need a credit card. Move to Pro when you want more lists, segments and bigger campaigns.
Build a database you own
Create your account, import your first list and see it turn into records you can work.
No credit card · cancel any time · your data stays yours