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Client lists mixed together when you sell to garden centres

Is one client's prospect list mixed up with another's? Here is how people who sell to garden centres fix it.

Activity timeline in Riftjaw with sends, opens, clicks and form entries

Is one client's prospect list mixed up with another's?

Agencies that prospect for several clients often keep everything in one place. Lists, statuses and campaigns for different clients get tangled.

It hits harder when you sell to garden centres. Garden centres range from family nurseries to large destination stores with cafes, gift halls and pet departments. Buyers and owners choose suppliers per department, and buying follows the season closely.

The wrong message can reach the wrong prospect under the wrong name. Reporting per client becomes guesswork.

A separate workspace per client.

Riftjaw lets you keep lead files and segments apart per client. On the Agency plan every client gets a separate workspace. Each workspace has its own lists, campaigns and results.

  • Fields that fit garden centres, such as departments
  • Email prefixes that fit, like info@, enquiries@, buying@ and hello@
  • Status, tags and a segment on every record
See the feature
Segments in Riftjaw, each with its own name and number of contacts
Segments such as property managers in London or roofers in the North, each ready to use in a campaign.

The fix, step by step

  • Create a workspace. Set up one workspace per client on the Agency plan.
  • Import their lists. Bring each client's prospects into their own workspace.
  • Report per client. Use campaign results within each workspace for clear reporting.
Database in Riftjaw with active contacts, segment, lead file and source
The database in Riftjaw: concept, active and archived contacts, each with its lead file and source.

Other walls when prospecting garden centres

Buyers plan months ahead, so a mail at the wrong time is wasted.

Prepare the campaign early and resume it when buying season starts.

Small nurseries and large destination centres are listed together.

Record size and departments in fields and save filters on them.

Several departments means several contacts in one business.

Keep notes per contact and use tags for each department you have spoken to.

Fields worth recording for garden centres

Add these as fields in your lead file. Any column in your import can become a field.

FieldWhy it helps
Company nameThe key field. Duplicates are checked on it or on the website.
WebsiteNeeded to derive an email when the export has none.
DepartmentsPlants, gifts, cafe or pets each have their own buyer.
CafeCentres with a cafe buy food and catering supplies too.
Group or independentGroups buy centrally, independents buy on site.
SizeFloor area or number of departments shows buying power.
BuyerThe person responsible for your product area.

Questions people ask

Usually in the months before the main season, when ranges are planned. You can prepare a campaign in Riftjaw and start sending in small batches at the right time.

Yes. Use tags per department and add notes to the contact, so the whole team sees what was discussed.

If your file has an email column, that wins. If it only has websites, tick the prefixes you want, such as info@, enquiries@, buying@ and hello@, and Riftjaw derives addresses from each domain. Derived addresses are good guesses, not verified, so start with small batches.

Yes. The Free plan runs the whole pipeline on one list with small campaigns, and you do not need a credit card. Move to Pro when you want more lists, segments and bigger campaigns.

Build a database you own

Create your account, import your first list and see it turn into records you can work.

No credit card · cancel any time · your data stays yours