Cancel a lead tool subscription and keep your data
When you stop paying for a lead tool, the real question is what happens to the list. What to check, what to export and when.
- No credits, no data tax
- Your data stays yours
- Email only, on purpose
- Unlimited users
The list should outlive the subscription
People cancel a lead tool subscription for ordinary reasons: the project ended, the team got smaller, another tool fits better. The bill stops. What matters more is what happens to the companies, notes and history you built up while you paid.
With some tools the data was never really yours: it lived in their pool, it cost credits to look at, and it disappears from view when the plan ends. Your data stays yours: in Riftjaw every account runs on its own private server with its own database, and you can export to CSV at any time, also on the day you leave.
The terms are plain. Paid plans are billed in advance, per month or per year. You can cancel at any time, and the plan stays active until the end of the period you paid for, so there is time to export what you need. If you delete your account, your account data is removed.
What to check when you cancel
Until when the plan runs
Cancelling does not cut you off that day. The plan stays active until the end of the paid period, monthly or yearly.
What you can take with you
A whole list, a segment, form submissions or the original import file, all as CSV. See export.
Who else uses the account
Users are unlimited, so colleagues may still work in it. Tell them before the period ends and agree who exports what.
What stays behind
If you delete the account, your account data is removed. Export first, then delete; not the other way round.
Cancel in three steps, without losing the list
Export everything you use
Download the full list and the segments you work with as CSV, plus the original import files you may need later.
Cancel the plan
Cancel in your account. The plan keeps running until the end of the period you already paid for.
Decide about the account
Open your exports and check them first. Delete the account only when the files are complete and stored somewhere you control.
Frequently asked questions
What happens to my data if I cancel a lead tool subscription?
That depends on the tool. In Riftjaw your list stays in your own database until the end of the paid period, you can export it to CSV at any time, and your account data is removed only if you delete the account.
Can I cancel at any time?
Yes. Paid plans are billed in advance per month or per year, and you can cancel whenever you want. The plan stays active until the end of the period you paid for.
Can I export my leads after I cancel?
Yes, while the plan is still active, and exporting to CSV works any day, also the day you leave. Do it before you delete the account, because deleting removes your account data.
Is there a trial or a money back period?
The Free plan is free forever, without a credit card. On a paid plan there is a 30 day money back guarantee. See pricing for the plans.
Will my list end up in somebody else's database?
No. Every account runs on its own private server with its own database, not in a shared pool. No credits, no data tax.
What is Riftjaw?
Riftjaw is a B2B lead database you own: import the companies you collect, keep every record with its source, sort them into segments and reach them by email in small batches. Each account runs on its own private server with its own database.
A lead list that leaves with you
Keep your companies in your own database and export them to CSV any day you want. See pricing or start free.
Start free